Hotline Golden 585, how to write to support?

Jewelry network hotline Golden 585

If you need specialist advice, please contact the current phone number: 8 (800) 5555 585.

Calls are free and available from all mobile and landline devices.

This applies to calls within the country; if clients are abroad, you can call a separate number: +7 (931) 585 0 585. Calls are priced according to the tariffs of your operator.

Let us separately clarify that you can contact the contact center from mobile phones using the short number *585.

Check out the rest of the company's contacts on the official website: .

How are these samples different?

The main difference between 375 and 585 samples is the purity of the alloy. Metal of 585 standard contains 58.5% of a chemically pure element, and the mark of 375 is placed on products in which the precious share is no more than 37.5% of the total mass of the substance. It is also the lowest grade gold. Alloys with even less precious metal content are not considered gold.

Composition and strength

Alloy components provide strength to the substance, since gold itself is too soft. Metal with a purity of 375 has greater hardness and is much less susceptible to deformation and abrasion.

Low-grade 375 gold appears slightly duller than the purer 585 alloy, but this becomes noticeable when compared closely. Depending on the composition, its shade can vary from red to cream and pale yellow.

With a decrease in purity, the metal’s resistance to oxidation also decreases - products made from a low-quality alloy darken, can leave marks on the skin and cause allergic reactions.

Appearance and features of the brand

For alloys of different purities, the Assay Office in Russia uses the same type of mark - a female profile in a kokoshnik. Only the digital value differs in accordance with the composition of the metal to which it is applied.

Difference between different purity grades

In Russia, the metric system for testing alloys is used; abroad you can often find gold products with a karat designation of metal purity.

Expert opinion

Vsevolod Kozlovsky

6 years in jewelry making. Knows everything about samples and can identify a fake in 12 seconds

A precious souvenir with a 9K stamp corresponds to the 375th, 14K – 585th gold standard, respectively.

Differences in GOST standards and quality

The quality of gold alloys is regulated by GOST 6835-2002 and is strictly observed. Metal produced with irregularities must be melted down. According to the regulatory document, precious metals 375 and 585 are three-component compositions of gold, copper and silver, in which ligature occurrences are presented in different proportions depending on the grade.

Varieties that are used for making jewelry.

Gold stampGold, %Copper, %Silver, %Impurities no more than, %
ZlSrM 37.5-237,2-37,859,7-61,31,5-2,50,16
ZlSrM37.5 -1037,2-37,848,3-53,39,5-10,50,16
ZlSrM37.5-1637,2-37,845,7-47,315,5-16,50,16
ZlSrM 58.5-858,2-58,832,7-34,37,5-8,50,16
ZlSrM 58.5-2058,2-58,820,7-22,319,5-20,50,16
ZlSrM 58.5-3058,2-58,810,7-12,329,5-30,50,16

Price and demand

The cost of gold is higher, 585 is always higher. Today, the price per gram of alloy with the 585 mark is around one and a half thousand rubles. Metal marked 375 is valued at just under a thousand per gram.

If you purchase jewelry in a jewelry store, the price will be influenced by the cost of work on making the jewelry, which depends not on the alloy, but on the complexity of the execution.

The demand for precious metal is dictated by fashion. In Russia, the most popular jewelry is 585-karat; in the United States, some European countries readily use jewelry with a purity of 9 carats (analogous to grade 375); in Italy, they give preference to other, purer varieties. And Arab fashionistas prefer pure gold.

How to write to support?

The retail chain's support service is ready to answer comments and questions from clients, buyers in their personal account, online messengers or on a social network.

Social media

Leave comments in communities:

Read news, participate in promotions and share your impressions with other users.

Messengers

Send requests, complaints or wishes via instant messengers using:

Telegram

whatsapp

Advantages and disadvantages of 375 and 585 samples

The noble alloy 375 has an obvious advantage - hardness, which ensures the durability of the product and maintains a presentable appearance. Another advantage is the low cost of jewelry made from it.

The disadvantages include the lower inertness of the 375 alloy with respect to the environment and, as a result, a greater likelihood of dark deposits.

Expert opinion

Vsevolod Kozlovsky

6 years in jewelry making. Knows everything about samples and can identify a fake in 12 seconds

Precious metal 585 is more expensive. Since things related to luxury goods are made from it, this is rather a plus. It has better reflectivity, due to this the products shine brighter and are objectively more beautiful. It has better oxidation resistance, and the likelihood of allergies to such jewelry is low.

The main disadvantage of 585-carat metal is its softness, which leads to damage and scratches on jewelry. Such a product requires additional care and periodic polishing in a jewelry workshop to maintain its beauty.

Personal Area

A personal account is a personal page for each club member. It displays the status of the card account, the conditions for current promotions and other details of using plastic. It is impossible to view the dates of points accrual, purchase amounts and information in which store the payment was made.

To log in, you need to click on the “Authorization” button and enter your data - e-mail and password. If this information is lost, it can be restored using the phone number.

Benefits of the 585 gold bonus card

After entering the promotional code, 3000 points will be credited to your account as a gift from the company. They must be spent within three months, otherwise they will expire.

The jewelry chain “Golden” adheres to the equality of bonus conversion - for 1 ruble 1 point is credited to the card. This is why purchasing jewelry is profitable. For a product worth 10 thousand rubles, subject to the accumulation of bonuses, the buyer will pay only 7 thousand. All accumulated bonus points are valid for 24 months from the date of enrollment. If they are not used during this time, they will be reset to zero.

At the expense of the discount, you cannot purchase certificates for gifts, for exchanging used jewelry for new ones, products at a price of 2 for 1, and products with a constant price tag.

Recommendations for care, cleaning and storage

It is customary to store gold items in dark, dry places, separately from each other. An excellent way is a wooden box and separate canvas bags.

To preserve the beauty of jewelry, it is necessary to clean it, for example, using aqueous solutions of ammonia, hydrogen peroxide or baking soda. You can also add regular dishwashing detergent to the water. It is enough to soak the product in this solution for several hours, and then rinse in running water and wipe with a lint-free cloth.

You can also purchase a special gold care product at a hardware or jewelry store.

Also watch the video on how to determine the sample:

Discounts and promotional codes 585*Gold

Looking for fine jewelry and accessories? provides a wide selection of jewelry for men and women with different tastes and preferences.

Today, the online store guarantees the delivery of reliable and high-quality products to customers on favorable terms. Dozens of promotions are available at any time.

Range

The virtual portal “585 Gold” includes many sections that make navigating the site much easier. The company's product range consists of:

  • earrings;
  • rings;
  • pendants;
  • charms;
  • chains;
  • bracelets;
  • silverware;
  • hours.

There are separate categories with precious metals, as well as necessary jewelry for a wedding. If you are interested in diamonds, then the catalog of products with stones is available for opening from any page of the online store.

How to apply a promotional code

To apply promotional codes, the user does not have to invent a wheel. The code field is located in the shopping cart to the right of the form with the customer's contact information. Enter the coupon details in the field and activate them with the “Apply” button.

If the promotional code has expired or is written incorrectly, no changes will follow. It is also important to keep in mind that only one code can be used per order at a time. Current coupons are published in the promotional section of the portal, on the PromKod.ru website, as well as in mailings.

Delivery and payment of orders

has its own delivery service, making transportation fast and reliable. Moreover, the buyer gets the opportunity to try on and pay for the order on the spot. If there is a company store in your city, then you can book the jewelry in advance, come and pick it up yourself.

The payment method is selected at the purchase stage: in cash or online using a card or electronic transfers. If necessary, the client can apply for an installment plan or a loan to purchase the desired goods.

Gift certificates Gold585

On the company’s online store website you can order a gift certificate in the amount of 1,000 to 5,000 rubles. Payment is made online using bank cards and electronic payments.

The sender can write a cover letter on his own, as well as pre-select the time for sending the gift to the recipient.

This certificate can only be used on the store’s website. The data entry field is located immediately below the promotional code field in the shopping cart.

Promotions and special offers

A nice feature of the store is that it has a wide range of promotions and bonuses for regular and new customers. A complete list of current offers is in the Promotions section, and the most popular ones are on the main page of the site.

An ongoing program is the Privilege Club for returning visitors. Its members have bonus cards on which they accumulate Gold points, which can later be used to pay for new purchases. Additional points are also awarded for fulfilling certain conditions or purchasing special goods.

Promotions that offer two pieces of jewelry for the price of one are very popular, for example, wedding rings or sets of earrings and pendants. If you pay for your purchase using a card, the cost of your order will be reduced by another 20%.

There are often gift offers, as well as the opportunity to win valuable gifts when purchasing certain jewelry. Another ongoing promotion is the sale of products with discounts of up to 50% on popular and elegant items.

Rating
( 1 rating, average 4 out of 5 )
Did you like the article? Share with friends:
For any suggestions regarding the site: [email protected]
Для любых предложений по сайту: [email protected]